Frequently Asked Questions
Everything you need to know about shopping at White Rose Tools
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do your tools come with a warranty?
Yes, all White Rose Tools products are backed by a 12-month limited warranty against manufacturing defects to ensure the highest quality and reliability for your projects.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are White Rose Tools suitable for professional use?
Absolutely. Our tools are engineered to meet professional-grade standards, providing the durability and precision required for both industrial worksites and home workshops.